alpine-lagoon

Get in Touch

We respond to all inquiries within one business day. For immediate appointment booking, please use the form on our homepage.

Our Location

127 Harborne Park Road
Harborne
Birmingham
B17 0BH
United Kingdom

Email

[email protected]

Operating Hours

Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Home visit appointments available outside these hours by arrangement.

Service Areas

We provide services throughout Birmingham including Harborne, Edgbaston, Moseley, Selly Oak, Kings Heath, and surrounding neighborhoods.

Home visit services extend to areas within 8 miles of our Harborne location.

Finding Us

Our location in Harborne provides convenient access from central Birmingham and surrounding areas. Street parking is available on Harborne Park Road and neighboring streets.

If you're arriving by public transport, the number 23 and 24 buses stop within a short walk of our location. The journey from Birmingham city center takes approximately 20 minutes.

For home visit services, we travel to you, so location details are not necessary. Simply specify your address when booking.

Frequently Asked Questions

Do you require vaccinations?

We ask that all pets be current on their vaccinations for the safety of all animals in our care. Please bring vaccination records to your first appointment.

How long do appointments typically last?

Duration varies by service and individual pet needs. Full grooming typically requires 90-120 minutes, while simpler services like nail trimming take 20-30 minutes.

Can I stay during the grooming session?

Some pets remain calmer when owners are not present, while others benefit from familiar company. We discuss this during your first visit and adapt to what works best for your pet.

What if my pet becomes anxious or uncooperative?

We use gentle handling techniques and can pause or reschedule if a pet shows significant stress. Forcing a frightened animal compromises both safety and future cooperation.

Do you groom cats as well as dogs?

Yes, we work with both cats and dogs. Feline grooming requires different techniques and products, which our team is trained to provide.

What payment methods do you accept?

We accept cash, debit cards, and major credit cards. Payment is due at the time of service completion.