By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.
These Terms of Use govern your access to and use of the alpine-lagoon website and services. By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with any part of these terms, you should not use our website or services.
You may use our website for lawful purposes only. You agree not to:
When you book grooming services through our website, you enter into a service agreement with alpine-lagoon. The following conditions apply:
Appointment requests submitted through our website are subject to availability and confirmation. We will contact you to confirm your appointment within 24 hours of receiving your request.
If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Late cancellations may result in reduced availability for future bookings.
Payment is due at the time of service completion. We accept cash, debit cards, and major credit cards. Prices are subject to change, but confirmed appointments will honor the price quoted at the time of booking.
All pets must be current on vaccinations as required by law. You are responsible for informing us of any medical conditions, behavioral issues, or special requirements your pet may have.
We reserve the right to refuse or discontinue service if a pet exhibits aggressive behavior that poses a safety risk to our staff or other animals. We also reserve the right to refuse service if a pet's health condition requires veterinary attention rather than grooming.
All content on this website, including text, graphics, logos, images, and software, is the property of alpine-lagoon or its content suppliers and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without express written permission.
We strive to ensure that information on our website is accurate and current. However, we do not warrant that:
We reserve the right to modify or discontinue any aspect of the website without notice.
To the fullest extent permitted by law, alpine-lagoon shall not be liable for:
Our total liability for any claim arising from the use of our website or services shall not exceed the amount paid for the specific service in question.
You agree to indemnify and hold harmless alpine-lagoon, its employees, and agents from any claims, damages, or expenses arising from:
Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. Accessing these links is at your own risk.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of the revised terms.
We recommend reviewing these terms periodically to stay informed of any updates.
If you have questions about these Terms of Use, please contact us:
alpine-lagoon
127 Harborne Park Road
Birmingham B17 0BH
United Kingdom
Email: [email protected]
Last updated: August 19, 2026